Last Updated: August 28, 2025
Effective Date: August 28, 2025
1. Acceptance of Terms
By accessing or using VideoAssessment.org ("the Service," "Platform," or "we"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
These Terms constitute a legally binding agreement between you and VideoAssessment.org. By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. Description of Service
VideoAssessment.org provides:
- Video Interview Practice: AI-powered simulation platform for job interview preparation
- AI Feedback: Automated analysis and recommendations for interview performance
- Weekly AI Job Lists: Curated remote job opportunities in artificial intelligence
- Professional Tools: Typing tests, career assessments, and skill development resources
- Premium Features: Advanced practice sessions, detailed analytics, and expert reviews
3. User Accounts and Eligibility
Eligibility
- You must be at least 18 years old to use this Service
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account credentials
- You must not share your account with others
Account Security
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use
- We are not liable for any loss or damage from unauthorized account access
4. Free and Premium Services
Free Services
We offer limited free access including:
- 3 video interview practice sessions
- Basic AI feedback and scoring
- Weekly AI job list via email
- Access to free professional tools
Premium Services
Premium subscriptions include:
- Enhanced video interview practice sessions
- Advanced AI analysis and insights
- Expert human review and feedback
- Industry-specific practice scenarios
- Priority customer support
- Advanced analytics and progress tracking
💳 Billing and Payments
Premium subscriptions are billed monthly or annually. All fees are non-refundable for digital downloads and services unless technical issues are reported with proof within 24 hours of purchase. You can cancel anytime, and your access will continue until the end of your billing period.
5. Acceptable Use Policy
You agree not to use the Service to:
- Violate any laws or regulations
- Share inappropriate, offensive, or harmful content
- Attempt to reverse engineer or copy our technology
- Use automated systems to access the Service without permission
- Share your account credentials with others
- Upload malicious code or attempt to compromise our systems
- Impersonate others or provide false information
- Use the Service for commercial purposes without authorization
6. Content and Intellectual Property
Your Content
- You retain ownership of content you create (video recordings, text inputs)
- You grant us a limited license to process your content for Service delivery
- Video recordings are processed for AI analysis and then deleted
- You are responsible for ensuring you have rights to any content you upload
Our Content
- All Service content, features, and functionality are owned by VideoAssessment.org
- This includes software, text, graphics, logos, and trademarks
- You may not copy, modify, or distribute our content without permission
- AI-generated feedback and analysis remain our intellectual property
7. Privacy and Data Protection
Your privacy is important to us. Our data practices are detailed in our Privacy Policy, which is incorporated into these Terms by reference. Key points include:
- We do not sell or share your personal information
- Video content is processed securely and deleted after analysis
- You can request deletion of your account and data at any time
- We comply with applicable data protection laws including GDPR
8. Cancellation and Termination
Your Right to Cancel
- You may cancel your premium subscription at any time
- Cancellation takes effect at the end of your current billing period
- You retain access to premium features until cancellation is effective
- No refunds for partial billing periods
Our Right to Terminate
We may suspend or terminate your account if you:
- Violate these Terms of Service
- Engage in fraudulent or illegal activities
- Abuse our systems or other users
- Fail to pay subscription fees
⚠️ Important Notice
Cancel Anytime: You can cancel your premium subscription at any time through your account settings or by contacting customer support. No contracts or cancellation fees.
9. Disclaimers and Limitations
Service Availability
- We strive for 99% uptime but cannot guarantee uninterrupted service
- Scheduled maintenance may temporarily affect availability
- We are not liable for service interruptions beyond our control
AI Accuracy
- AI feedback is for practice purposes and may not be 100% accurate
- Results should not be considered professional career advice
- We do not guarantee specific interview or job search outcomes
Job Listings
- Job opportunities are curated from public sources
- We do not guarantee the accuracy or availability of listed positions
- We are not responsible for the hiring practices of listed companies
10. Limitation of Liability
To the maximum extent permitted by law:
- We provide the Service "as is" without warranties of any kind
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid for the Service
- We are not responsible for third-party content or services
11. Indemnification
You agree to indemnify and hold harmless VideoAssessment.org from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you submit or share through the Service
12. Governing Law and Disputes
These Terms are governed by the laws of the United States and the state in which VideoAssessment.org is incorporated, without regard to conflict of law principles.
Dispute Resolution
- We encourage informal resolution of disputes through direct communication
- Any legal proceedings must be brought in courts of competent jurisdiction
- You waive the right to participate in class action lawsuits
13. Changes to Terms
We may modify these Terms from time to time. When we do:
- We will update the "Last Updated" date
- Significant changes will be communicated via email
- Continued use of the Service constitutes acceptance of changes
- If you disagree with changes, you may cancel your account
14. SMS/Text Messaging Terms
SMS Service Description
VideoAssessment.org offers optional SMS/text messaging services to provide:
- Welcome confirmations and account notifications
- Interview practice reminders and preparation tips
- Platform launch notifications and updates
- Weekly job opportunity alerts and notifications
- Time-sensitive updates about your account or services
Consent and Opt-In
- SMS services are completely opt-in only - we will never send messages without your explicit consent
- By providing your phone number and checking the SMS opt-in box during registration, you consent to receive text messages
- Consent is not required to purchase or use any VideoAssessment.org services
- Standard message and data rates may apply from your wireless carrier
- You must be 18 years or older to provide consent for SMS communications
Message Frequency and Timing
- Welcome series: Up to 4 messages spread over the first week after signup
- Weekly job alerts: Maximum of 1 message per week (only if subscribed)
- Platform updates: Occasional messages about important changes or new features
- Overall frequency: No more than 2 messages per week under normal circumstances
- Emergency communications: Rare service disruption or security notifications as needed
How We Use SMS
Based on your email sequence preferences, we will send text messages to:
- Confirm your welcome to VideoAssessment.org and remind you about your free sessions
- Share quick interview preparation tips before your practice sessions
- Notify you when the platform launches and your sessions are ready
- Alert you to new weekly AI job opportunities with direct links
- Provide urgent updates about your account or time-sensitive opportunities
Opt-Out Instructions
You can stop receiving SMS messages at any time by using any of these methods:
- Reply "STOP" to any text message from us
- Text "UNSUBSCRIBE" or "QUIT" to our SMS number
- Update your communication preferences in your account settings
- Contact customer support at support@videoassessment.org
- Use the unsubscribe link in any email we send you
After opting out, you will receive one final confirmation message.
Supported Carriers and Technical Requirements
- Compatible with major US and Canadian wireless carriers including Verizon, AT&T, T-Mobile, Sprint, and most regional carriers
- Message delivery is not guaranteed on all carriers, devices, or network conditions
- International messaging rates may apply for users outside the US/Canada
- You are responsible for any charges from your wireless carrier
SMS Terms and Conditions
- We are not responsible for delayed, failed, or undelivered messages due to carrier or network issues
- Message content may be monitored for quality assurance and customer service training
- We reserve the right to modify, suspend, or discontinue SMS services with reasonable notice
- Standard messaging rates apply - contact your wireless carrier for specific pricing details
- SMS messages are sent from automated systems and should not be used for emergency communications
📱 SMS Help and Support
For Help: Reply "HELP" to any message or contact support@videoassessment.org
To Stop: Reply "STOP" to opt out immediately
Terms: SMS terms are incorporated into these Terms of Service
Privacy: Your phone number is protected under our Privacy Policy and will never be sold or shared
14. Mobile Terms of Service
Service Description
The 5 Key Connections Holding, LLC mobile message service (the "Service") is operated by 5 Key Connections Holding, LLC, doing business as VideoAssessment.org ("VideoAssessment.org", "we", or "us"). Your use of the Service constitutes your agreement to these mobile terms. We may modify or cancel the Service or any of its features without notice.
Consent and Agreement
By consenting to 5 Key Connections Holding, LLC's SMS/text messaging service, you agree to receive recurring SMS/text messages through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system.
Voluntary Participation
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase. Your participation in this program is completely voluntary.
Charges and Fees
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply.
Opt-Out Instructions
You may opt-out of the Service at any time by:
- Text "STOP" to +18443264804
- Click the unsubscribe link in any text message
- Email support@videoassessment.org
Support
For Service support or assistance, text "HELP" to +18443264804 or email support@videoassessment.org.
Limitation of Liability
We are not liable for failed, delayed, or misdirected delivery of any information sent through the Service. Wireless carriers are not liable for delayed or undelivered messages.
15. Miscellaneous
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and VideoAssessment.org.
Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
Assignment
You may not assign your rights under these Terms. We may assign our rights and obligations without restriction.