Frequently Asked Questions

Yes! You get 3 free AI-coached video interview sessions plus weekly AI job lists at no cost. No credit card required, no hidden fees, no trial periods. We believe everyone deserves access to quality interview preparation.

Immediately! You'll receive a welcome email with your login details within 5 minutes of signing up. The full platform launches in 2025, but your early access is secured now. You'll also receive your first AI jobs list on the next Monday.

Just a device with a camera and microphone (computer, phone, or tablet). Our platform works on any modern browser. No special software to download or technical setup required.

Our AI provides instant feedback on your video responses, analyzing confidence, clarity, eye contact, speaking pace, and content quality. You receive immediate scoring with specific improvement recommendations based on thousands of successful interviews. Premium users can also submit videos to human coaches for detailed review and personalized coaching.

Your privacy is our priority. For AI analysis, videos are processed in real-time and automatically deleted immediately after. If you choose to submit videos to human coaches for review, those videos are stored securely only during the review period and permanently deleted afterward. We never share or sell your video content under any circumstances.

Questions are tailored to your selected career field and experience level. Common categories include behavioral questions ("Tell me about a time..."), situational questions, and industry-specific scenarios. We cover everything from entry-level to executive positions.

Our AI is trained on successful interview patterns and provides reliable feedback for practice purposes. While it's highly accurate for identifying areas of improvement, it's designed as a practice tool to supplement, not replace, human judgment.

Absolutely! We curate 200+ fresh remote AI positions weekly from companies like OpenAI, Meta, Google, Microsoft, and hundreds of startups. All positions are verified and include direct application links to company career pages. Lists are updated every Monday.

Not always! We include 100 technical roles (engineering, research) and 100 non-technical roles (customer service, sales, data entry, content moderation). Many AI companies need people skills, not just programming skills.

Salaries range from $30K-$900K+ annually. Entry-level customer service roles start around $35K, while senior AI engineering positions can reach $300K+. We include salary information and requirements for each position when available.

Each job listing includes a direct link to the company's career page where you can apply directly. We don't handle applications ourselves - you apply directly to the hiring companies just like any other job board.

Yes! No contracts, no cancellation fees, no hassles. If you upgrade to premium later, you can cancel with one click through your account settings. Your free access to job lists continues regardless of premium status.

Premium includes enhanced video practice sessions, advanced AI analysis, expert human review and feedback, industry-specific scenarios, priority support, and detailed progress analytics. Pricing starts at launch.

Premium subscriptions are digital services and generally non-refundable. However, if you experience technical issues that prevent you from using the service, contact us within 24 hours with proof and we'll resolve it or provide a refund.

Once the platform launches, you can update your information through your account settings. Until then, reply to any email we send with your updated information and we'll make the change manually.

We respond to all support emails within 24 hours (usually much faster). Early access members get priority support to ensure you have the best experience. Email support@videoassessment.org with any questions.

Our platform works on all modern browsers including Chrome, Firefox, Safari, and Edge. For the best video quality, we recommend Chrome or Firefox. Mobile browsers are also supported for on-the-go practice.

We'll guide you through troubleshooting steps in your welcome email. Most issues are resolved by allowing camera/microphone permissions in your browser. Our support team can help with any technical difficulties.